Question 1

Is our cargo insured, and what is the scope?

Accepted Answer

Yes. Carried goods are covered by cargo insurance. The policy limit is set according to the declared value and written explicitly into the contract. In case of damage the process runs on the report, photographs and delivery documents.

Question 2

Do you monitor temperature in refrigerated transport?

Accepted Answer

Refrigerated vehicles keep a continuous temperature log throughout the trip. At delivery the temperature record, delivery note and a photo report are handed over together.

Question 3

How quickly do you send a quote?

Accepted Answer

Once you submit the form our operations team comes back the same day with price and schedule. For urgent shipments calling directly is faster.

Question 4

Which provinces do you serve?

Accepted Answer

We run partial and full loads to all 81 provinces. Our Ankara-based fleet mainly works the Central Anatolia, Marmara, Aegean and Mediterranean lines.

Question 5

Do you work with public institutions?

Accepted Answer

Yes. We run warehousing, archive relocation and fleet operations for public bodies, universities and industrial organisations, and take part in tender and framework contract processes with full documentation.

Question 6

What are your warehousing terms?

Accepted Answer

We offer short and long term storage, priced by area, pallet or cubic metre. All inbound and outbound movements are recorded and reported regularly.